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Is the SAFETY Mark So Importance

illegal household appliances

33 Controlled Goods Must have the SAFETY Mark
Credit to https://www.consumerproductsafety.gov.sg

Above are the kind of household products require the SAFETY Mark?

Why should you insist on the SAFETY Mark?

The SAFETY Mark indicates that the products’ design has been tested and certified to be compliant with the relevant safety standards. For most appliance categories, the presence of the SAFETY Mark also indicates that internal safeguards have been incorporated to protect against fire and electrical hazards.

Singapore Second leading cause of fires

In 2021, SCDF reported that electrical fires are the second leading cause of fires in Singapore and there is a 2.79 per cent increase since 2020.

With the prevalence of online shopping and the myriad of brand-new electrical appliances to choose from, safety should be one important factor when purchasing an electrical appliance online.

Recent news of a massage gun bought from a well-known online retailer catching fire sparked interest online. Read More on Insurances Coverage

Coming out of this unfortunate event, the customer was only able to get a refund and no compensation for the furniture damage as of now.

 

Beware of Electrical Goods Purchase Online

Case Study From SCDF Some Years ago

The occupant experienced a power trip when he switched on all the electrical appliances after returning home. Upon resetting the consumer unit, he went about with his routine but noticed smoke at the second level of the 3-storey terrace house shortly thereafter. Fire damage was severe in the master bedroom Picture.



While other parts of the house sustained heat, smoke and water damage. The burn patterns were consistent with that of a fire which originated from a location near the windows, where a computer table used to be. The burned remains of a portable socket outlet was recovered from the determined Area of Fire Origin Picture on the show According to the occupant, this portable socket outlet was brought over from overseas. The cause of fire was determined to be accidental and of electrical origin at the portable socket outlet

Illegal household appliances

33 categories of Controlled GoodsThe utilization of unregulated household appliances lacking safety signs can pose significant fire and explosion hazards. According to recent data disclosed by the Consumer Product Safety Office (CPSO) in response to Lianhe Zaobao’s inquiries, the sales of illegal household appliances have seen a staggering increase of over fourfold in the past five years. In 2018, approximately 460 cases reported; in 2022, the number surged to nearly 2,500. Alarmingly, around 85% of these illegal appliances are traced back to e-commerce platforms.

The term “illegal household appliances” pertains to electrical devices without registration with the CPSO or lacking effective safety indicators. Using such appliances carries a high potential risk, primarily due to the increased likelihood of fire hazards.

 

The burned remains of a portable socket outlet Causes of
The burned remains of a portable socket outlet
Causes of

Residential fires are:
The most prevalent type in our country.
Accounting for 52% of the total incidents in 2022.
Amounting to 935 cases.
Among these, fires caused by power sources have climbed an alarming 18.8% increase, resulting in 228 incidents. Many of these fires can be attributed to electrical malfunctions in wiring or appliances and overloaded electrical outlets.

Over the past month, there have been numerous reports in the media regarding fires in HDB flats, with at least four suspected to be linked to the malfunction or improper usage of household appliances. This concerning trend has raised alarm bells.

The Consumer Product Safety Office (CPSO) has acknowledged that the surge in illegal electrical appliances is primarily attributed to the growing prevalence of e-commerce platforms and the authorities’ efforts to enforce stricter regulations. In response to this situation, the authorities are actively collaborating with major e-commerce platforms to implement countermeasures to reduce the influx of illegal electrical appliances into the market.

Offence to knowingly Engage Unlicensed Electrician
Offence to knowingly Engage Unlicensed Electrician

In response to inquiries from Lianhe Zaobao, a spokesperson from the e-commerce platform Qoo10 it was stated that sellers must familiarize themselves with the list of illegal products and the consequences of violating regulations before listing their products for sale. Additionally, to alert buyers and promote cautious purchasing, a dedicated section for reminders will be included in the description of electrical appliances, prompting the public to pay attention to safety signs on individual products.

Similarly, a representative from Shopee emphasized the platform’s commitment to ensuring compliance with regulations. Sellers must provide detailed product information and enter the safety mark verification number before listing regulated goods. Consumers also retain the right to report non-compliant sellers through the platform’s application.

A spokesperson highlighted the platform’s provision of return and exchange services regarding Amazon. If consumers receive goods of unsatisfactory quality, they can initiate a return or exchange through Amazon’s system. If necessary, offending products will be removed from the platform’s listings. Buyers with concerns regarding their purchased electrical appliances can directly contact customer service, triggering an investigation into the matter.

Thirty-three categories of local household products, including kitchen utensils, appliances, plugs, sockets, and other electrical items, are classified as “controlled goods.” These products must be tested and affixed with safety signs to be legally sold in the local market. Products without the required safety marks are prohibited from being sold.

Insulation Failure is not happen in 1 day
Prepare and Prevent don’t repair and repent.

Authorities are urging consumers to prioritize products bearing the safety logo, indicating that they have undergone testing and certification to ensure their safety. Consumers are advised against purchasing electrical appliances lacking this logo, as such items may not effectively prevent fires and electrical accidents.

The CPSO and e-commerce platforms will continue their collaboration to remove illegal products and strengthen control measures concerning non-compliant sellers. Sellers selling unregistered controlled goods may face penalties, including fines of up to $10,000, imprisonment for up to two years, or both, upon conviction.

Competent Electrician
4.9
Based on 30 reviews
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Kenny Ang
Kenny Ang
2023-11-28T05:26:36+0000
Bad attitude and service. My storage tank caused power trip which I had isolated via checks at power circuit. I informed that I need to confirm if it’s storage tank faulty or the power point that is faulty. Their worker came down to check my power circuit box again which I already checked. Then they told me need to check other points which came at additional cost that was not informed. I was okay and told them to proceed. While the worker was checking I called Competent Electrician to feedback that such additional cost should be informed before hand and not after they arrive. The boss that answered the call said it’s okay and that they will leave and hanged the phone on me. the boss then called his worker to leave. Beware and agree on all cost before getting them to come down. The call to them is just a feedback so that future customers will not face the same situation as me, needing to decide whether to pay extra on the spot.Such bad service and attitude is not needed. Take the feedback constructively and improve on your communication.read more
Khoon Fah Chang
Khoon Fah Chang
2023-11-01T17:54:57+0000
My house’s electricity tripped suddenly over midnight. I tried to push up the tripped switches as normal but no response. luckily HDB website directed me to Competent.The staff directed n instructed me thru the steps n it was solved. what a great relief!!. Thanks to competent Electrician for their honesty n willingness to serve our community.read more
Crystal Tan
Crystal Tan
2023-10-27T11:25:13+0000
因为家里跳电了,通过手机就帮我解决了问题,非常感激
Clar Ey
Clar Ey
2023-10-16T12:48:02+0000
Just had a power trip while trying to fix some wire. Called up a few guys and they were either too pricy, too far or take too long. Competent electrician were within 20mins and of cos the electrician came and lectured me for my “mcm phm” trying to fix attitude. Which then I understood risky it was. Nevertheless, kudos and good job to SUMON.read more
Kenneth Chin
Kenneth Chin
2023-10-12T15:54:36+0000
Great guy! Called for help and he responded! Even in the wee hours of midnight. Highly recommended!Thanks man!
Anthea Lee
Anthea Lee
2023-10-12T10:25:32+0000
Super awesome service! So friendly & honest! After estate power outage, my circuit breaker just cannot turn on the power supply! Thinking something is broken, I called for service. Instead of coming down to repair, I was instructed how I can double check step by step. Power resumed after following the instruction. Thank you very much!read more
ST Soo
ST Soo
2023-10-06T19:25:52+0000
My house tripped at 2.30am, so I called the whatsapp line. Mr Teo told me his electricians were all out. But he was kind enough to video call me and walk me through the steps to patiently and trouble shoot the problem. And viola, my problem was solved. Thanks, Mr Teo!Highly recommend Competent Electrician, cos they are indeed competentread more
Anna Ching
Anna Ching
2023-10-05T02:28:49+0000
Confucius, thank you for the prompt & good service last night with the lighting in my dining hall and checking if my heaters installation was done properly by my previous electrician (which needed additional wiring) to enhanced safety from electrocution. Good job and I will highly recommend you to my friends who needs a good electrician.read more
陈靖雯
陈靖雯
2023-09-28T01:37:31+0000
Competent Electrician is very genuine and helpful! I experienced a power trip at 12 am when turning on an extension, causing the fuse to blow. Despite our efforts to reset the power circuit, nothing changed. I discovered their 24-hour service online and gave them a call. They patiently guided us on how to resolve the issue. In the end, the solution was to turn on the switch in the electric box outside. Thank you so much!read more
Kevin Wong
Kevin Wong
2023-09-26T15:48:26+0000
encountered a power trip recently and thor electrician provided very prompt and clear advise which help to resolve the issue without much hassle. thank you thor electrician!read more
Glenn T G Pedley
Glenn T G Pedley
2023-09-26T03:32:24+0000
Very efficient and steady. Settle problem without fuss. Honest and best
Bao Zhen
Bao Zhen
2023-09-17T12:24:32+0000
We were having trouble with the power as the electricity tripped earlier. Tried the main switch and circuit board in the house but it didn’t work. So we called the electrician and they patiently guided us to call the security to check the circuit board outside the house and it worked. Thank you for the efficiency.read more
Edwin Ho
Edwin Ho
2023-09-09T20:56:22+0000
Electrician that is very honest , at 4am I changed to light bulb and cause a power trip, instead of coming down and charge a fee , he advise what went wrong and how to resolve the issue , definitely have to patronise them next time for any electrical worksread more
GL Wong
GL Wong
2023-08-27T01:38:24+0000
So grateful to this company – they answered our call at 1am when we had a power trip, and patiently troubleshooted the problem with us. Highly recommend this team to anyone! Thank you for the help :)read more
Pa PEk Pat
Pa PEk Pat
2023-08-09T15:17:41+0000
my house tripped I call the electrician lucky the electrician guide mi before he go down my place for repair.my house got light thanks for the electrician guide mi if not I need repair my houseread more
Tay Shwu Ling
Tay Shwu Ling
2023-08-08T14:35:43+0000
I was impressed with the electrician’s prompt response when we had a power trip. He provided us with clear instructions on how to reset the power ourselves, all without any charge. Thank you!read more
Mevis Ong
Mevis Ong
2023-07-07T12:09:26+0000
Had a sudden electrical trip tonight. Contacted competent electrician and managed to get help and guidance from professional electrician. Very prompt and patient electrician. Excellent service rendered. Thank you.read more
Aloysius Lin
Aloysius Lin
2023-06-28T13:34:59+0000
Called the electrician after experiencing power issue when using the oven. Electrician came down in around 30mins and managed to assess the issue fast.After several testing and diagnosis, managed to find the issue and solve it.Definitely will recommend as electrician is very knowledgeable and share his knowledge on what he knowsread more
Qian Hui
Qian Hui
2023-06-23T00:24:44+0000
Called the electrician at 8am after a sudden power trip. He was very patient in guiding me to find the source of the trip and in resuming the electricity. Didn’t have to pay a fee for the call too and I’m super grateful for their help.read more
Hsin Ning Lu
Hsin Ning Lu
2023-06-05T03:55:09+0000
Called on a Sunday due to electricity went off while attempting to change the led lights. Thought that I’ll have to pay for electricians to come down and fix it, but turned out they manage to guide me through via WhatsApp and we fix the issue soon after.Very kind and helpful !read more
Harry Langley-Poole
Harry Langley-Poole
2023-05-30T01:59:42+0000
Called at 7:30pm after induction cooker blew and knocked-out the electricity to all circuits in our apartment except lighting and Aircon. Electrician was very helpful and talked me through over the phone how to isolate and switch-off the hob so everything else works again – took 2 minutes. Now I can call in the manufacturer’s tech support to repair the cooker. Thank you!read more
Liu Xiaoxi
Liu Xiaoxi
2022-10-09T22:20:47+0000
Very kind and helpful.I had a power trip at home early morning, I thought I needed to hire electrician to come down and check. so I messaged Competent Electrician through whasapp for emergency sercive. After leaning my issue, they patiently guided me through whasapp to reset the switch outside the door and easily solved the problem. Otherwise I would have to pay for a electrician’s visit.Would go to them again if I ever need electrical maintainence or services.read more
Edmund Tan
Edmund Tan
2022-10-09T21:47:35+0000
Had a power trip at 5am. Electrician was patient to explain some troubleshooting steps over the phone to resolve the issue. Recommended.read more
Rumi Loh Lim
Rumi Loh Lim
2022-10-04T22:22:48+0000
Power tripped about 5:30am. Flipped back myself and it kept on tripping back. So I chanced upon competent electrician thru google. Super fast response, they gave very clear instructions for me over the phone to follow with some advices. Issue solved within few minutes.Very satisfied with their service provided. 👍🏼Would recommend them if you are facing with electrical issues. 😊😊😊read more
Lim Ling
Lim Ling
2022-09-18T14:12:44+0000
My power tripped in the middle of the night and could not get my fuse box to work. I wanted to arrange for emergency services which would have cost me $700…but they gave me a solution over the phone instead. Charged me nothing. Great job guys. Keep it up. Thank you from the bottom of my heart. 5+ starsread more
Nathalie Chang
Nathalie Chang
2022-09-05T13:47:00+0000
Very competent electrician and gives very good advise. Definitely the one you should call if you face any electrical issue.read more
Cassandra M. de Witt
Cassandra M. de Witt
2022-08-07T22:39:11+0000
We had a short circuit at 6am in morning and the electrician was very knowledgeable and patient in explaining how to turn the power back on. They were so professional. Will definitely call them again for any electrical issues!read more
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